Computer and phone safety
What you need to clear to be safe:
- your phone's" redial" history
- your computer's cache, back button, cookies, and history

Clearing your phone's "redial" history:
To clear the "redial" button on your touch-tone phone, simply call a safe
number or punch in a few random numbers and hang the phone up as
usual. The redial button only stores the last number called, so dialling
another number erases the previous number called from the redial
memory.

Cache - what is it?
Web browsers store graphics contained in the web pages you visit into a
folder on your hard drive. This is for faster recall of each page you visit.

History - what it is.
Your computer stores a history of the sites you have visited. This is a
convenience if you want to visit a site you forgot to bookmark. However,
anyone can see where you have been and visit those same sites by
clinking on the address contained in the history.

Cookies - What are they?
Companies track your activities on their websites with cookies. Cookies
are little text files stored on your computer that collect information about
your profile and give it back to the website net time you visit. Cookies are
not harmful, but they can be annoying and invade your privacy.

Back button - Why should I worry about this?
The back button remembers the last five to ten pages you have visited so
that you can return to them quickly. Again, anyone cal follow these lists to
any page you have visited.
The following instructions are for Internet Explorer and Netscape only. If you have a
different Internet browser program, look at their help manual or operating manual.  Be sure
to always close your Internet browser before you leave your computer - this will be better
protection for you.

Internet Explorer (IE) instructions: (you must have this program open)
1) Press "tools" on the menu bar at the top of your browser window to access the
drop-down menu.

2) (For IE-7) At the top of the menu is "Delete Browsing history..." This will bring up a new
menu box. (For earlier versions of IE, look for "Internet Options" and then each of the files
listed in 3 below. IE 5.5 or earlier will not have this option. Press "Help", then "about Internet
Explorer" to see which version you are operating.)

3) You have the option to delete the following:
- Temporary Internet files,
- Cookies,
- History,
- Form Data, and
- Passwords
You can delete each item separately or select 'delete all'. I would recommend that you only
choose Temporary files, Cookies, and history. If you have filled our a form recently, add that
to your choices. However, selecting Passwords could erase your spouse's information as
well as your own and you may not want to do that.

Close your Browser as soon as you have finished the above steps.



Netsacape Navigator Versions 4x-6x   

Clear the Cache:
1) Select "edit" from the drop-down menu at the top or your web browser window.
2) Select "Preferences" from this menu.
3) Select the "Advanced" button under "Category".
4) Clink "Cache"
5) When the window appears, click "Clear Memory Cache" and "Clear Disk Cache".
6) Close the window.

Clear History:
1) Select "Edit" from the drop-down menu at the top of the browser window.
2) Select "Preferences" from this menu.
3) Select "Navigator" button under the "Category" listing.
4) Select "History" listing.
5) Click "Clear History"

Remove Cookies:
1) Select "Edit" from the drop-down menu in your browser window.
2) Select "Preferences" from this menu
3) Select the "Privacy & Security" button under the "Category" listing
4) Select the "Cookies" listing.
5) Select the "View Stored Cookies" button
6) Click the "Remove all Cookies" button.

Close your Browser as soon as you have finished the above steps.
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TTY: 1-800-787-3224